In order to help you organise inducting new members of staff, you may find it useful to not only complete an Induction Check List, such as the example given on this website, but you may also want to produce a simple Staff Induction Handbook. Below is the text from an induction booklet that I have used in the past. It is suitable for all members of staff, even if they don’t work behind the bar, as it covers the basic training any member of staff should receive with regard to Health and Safety and Licensing Law.
Each section contains very basic training notes and a simple questionnaire to test their understanding of the essentials.
If the member of staff is going to serve and selling alcohol then there are a couple of declarations for them and the Designated Premises Supervisor to complete and sign before they start serving behind the bar.
Staff Induction Handbook – An Example
This handbook is given to you to explain your conditions of employment and any other rules, necessary for you to know, in order that you can operate within the framework of current legislation. We will be going through an induction checklist with you and explaining the relevant points.
It is very important, for your own protection, that you sign the checklist once you understand its’ contents.
This handbook will help you.
Welcome to [enter name of pub here]
Welcome to our pub, our success depends on people like you who are totally committed to serving our customers. It is our policy to maintain high standards of customer service through the provision of coaching, training and development of our staff.
Training and Development
Our reputation is founded on providing a service that exceeds our customers’ expectations. Our key objective in achieving this is by improving your skills and knowledge through a series of training sessions.
Induction
As a new member of our team, it is important that you are introduced to all of your colleagues; the procedures of our house and that you understand your responsibilities under the Health and Safety at Work Act. It is also important that you fully understand your terms and conditions of employment here. If you are not sure about anything ask questions.
First Day
You will be guided through your first day and both you and the person appointed to guide you MUST complete and sign the Induction Checklist, a copy of which will be kept on file.
First 4 weeks
This booklet is provided for your guidance and you will need to complete it within your first four weeks of your employment with us.
The completed booklet will form part of your employment & training records.
We aim to provide healthy and safe working conditions for all employees by implementing safe working practices.
The employee and us share a legal obligation under the Health and Safety at Work Act 1974 to maintain a healthy and safe work environment.
All employees must familiarize themselves with all health and safety procedures. It is your legal duty to take care of your own health and safety together with that of your colleagues.
Failure by an employee to comply with these procedures will be considered an act of gross misconduct and will result in disciplinary action.
You need to familiarize yourself with the information in this booklet and pay particular attention to the contents of any statutory warning notices displayed in the pub.
Your responsibilities:
- Working safely in the interest both yourself and any others who may be affected by your working activity.
- Complying with health and safety procedures and standards.
- Making appropriate use of equipment, and personal protective clothing.
- Reporting any hazards, accidents and near misses.
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