Staff Induction Handbook (page 6)

LICENSING LAW

Please remember that, under licensing law, you could be prosecuted for serving short measures. During you first sessions behind the bar you will receive supervision and guidance if you are not experienced already.

WEIGHTS AND MEASURES

Beer/Lager/Cider – Multiples of ¹/₂ pint *

Spirits – Multiples of 25ml or 35ml

Wines – 125ml/175ml/250ml

*(If you offer tasting trays for real ale add 1/3 pint)

THE FULL PINT

We are currently allowed to serve a pint that contains 95% liquid and 5% head, but if a customer wishes to have there pint topped up then, as long as they have not touched it we are legally obliged to top it up. The same applies to half pints.

PASSING OFF

We are legally bound to tell the guests that the product we offer is different to the one they have asked for and we must seek their approval prior to dispensing the drink.

Passing off is illegal and you could be fined. e.g. A customer asks for Pepsi and we serve Coke or A customer asks for a Bells whisky and we serve Teachers. You must familiarize yourself with our product range

The Licensing Act 2003

The Licensing Act 2003 sets out four licensing objectives which must be taken into account when a local authority carries out its functions. They are:

1. the prevention of crime and disorder,
2. public safety,
3. prevention of public nuisance, and
4. the protection of children from harm

SALE OF ALCOHOL TO PERSONS UNDER 18 YEARS

1. It is an offence to sell intoxicating liquor to a person under 18 years of age or to permit a person under 18 to consume intoxicating liquor in a bar.
2. If you think somebody is under 18 or is buying for somebody who is under 18, you must not serve them without having seen a valid form of proof of age. Valid Passport, UK Photo Driving Licence or a PASS ID Card are the only form of ID we accept:

WE FOLLOW THE CHALLENGE 21 RULE – IF THEY ARE UNLUCKY ENOUGH TO LOOK UNDER 21 YEARS OF AGE – YOU WILL ASK FOR THEM FOR VALID I.D.

 

SALE OF ALCOHOL TO PERSONS WHO ARE DRUNK

You must refuse to serve a person who is drunk or appears to drunk

It is illegal for you to serve a person who is the companion of a drunk who is trying to buy alcohol for the drunk.

Remember You face an on the spot fine of £90 for serving a person who is under 18 or for serving someone who is or appears to be drunk, or the person who is trying to buy drink for a drunken person, with alcohol.

We could lose our licence and we could all be out of a job!

LICENSING LAW QUESTIONS

1. What size spirit measures are used in this pub? Answer –

2. What size glasses are used for wine? Answer –

3. What is the maximum size of the head on draught beers, lagers or ciders? Answer –

4. What is meant by the term “Passing Off”? Answer –

5 Why must you familiarise yourself with the product range at our pub? Answer –

6.What must you do if you suspect that a person  is under the age of 18 years? Answer –

7. What might happen if we serve persons under 18? Answer –

8. List the acceptable proofs of identity we accept? Answer –

9. What must you do if you suspect that a person is, or appears to be drunk? Answer –

10. What are the four licensing objectives? Answer –

General questionnaire completed:

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